AUT201 Wireless Earbuds

Manual

AUT201 Wireless Earbuds User Manual（English）
AUT201 Wireless Earbuds User Manual（Spanish）

FAQ

Q1: What should I do if the earbuds aren’t working?
A1:

1. Check if the charging case is charging.

2. Ensure the earbuds are turned on.

3. Clean the contact points and place the earbuds back in the charging case.

4. Confirm if the device is connected.

Q2: How to reset or reconnect the earbuds?
A2:

1. Disconnect from the phone, place earbuds in the case for 1 minute, then reconnect after 1 minute.

Q3: Earbuds not activating or connecting?
A3:

1. Ensure both the earbuds and charging case have enough power.

2. Reconnect the earbuds via Bluetooth.

3. Turn off Bluetooth on the previous device to connect to a new one.

Q4: What to do if the earbuds don’t work after charging?
A4:

1. Check if the case is charging.

2. Clean the contacts and try again.

Q5: What if the connection is unstable or the sound is low?
A5:

1. Turn off phone Bluetooth and reconnect.

2. Avoid interference and keep earbuds close to the phone.

Q6: No sound or poor sound quality?
A6:

1. Power off and on the earbuds.

2. Disable the equalizer and clean the sound outlet.

Q7: How to check if the volume is the issue?
A7:

1. Check and increase the device volume if needed.

Q8: How to extend battery life?
A8:

1. Fully charge the earbuds before use.

2. Charge the case monthly if not used for long periods.

Q9: Issues with microphone or calls?
A9:

1. Make sure phone isn’t on silent.

2. Set the phone to use earbuds for calls and check for debris on the mic.

Q10: Touch controls not working?
A10:

1. Use the center of your finger to press.

2. Avoid wearing gloves and wait 20 seconds before retrying.

Q11: Charging issues?
A11:

1. Check if the charging case has enough power.

2. Clean the charging contacts with a soft cloth.