CAB245 2M PVC USB-A to USB Micro-B

FAQ

Q1: My cable doesn’t charge the phone. What should I do?
A1:

1. Check whether the power socket is working properly.

2. Replace the data cable and try again.

Q2: Charging keeps cutting in and out. How can I fix this?
A2:

1. Clean the charging port on your phone and the connector on the cable.

2. Replace the data cable and try again.

Q3: The cable gets hot when charging. Is it broken?
A3:

1. Avoid charging in high-temperature environments.

2. If the cable becomes excessively hot or smells burnt, stop using it and replace it.

Q4: My cable doesn’t respond when connected to the computer. What can I do?
A4:

1. Confirm whether the cable supports data transfer (not all cables do).

2. Try a different USB port or restart your computer.

Q5: Charging is too slow. Is there something wrong with the product?
A5:

1. Check whether the power socket or charging adapter is functioning properly.

2. Replace the data cable and try again.